Privacy Policy
Tracy Digital HQ

This policy describes how Tracy Digital HQ handles information associated with tracydigitalhq.com.

Information collected
When you place an order or contact us, we collect information you provide, such as your name, email address, shipping and billing addresses, order details, and messages.

Our website and payment providers may also process technical information, such as IP addresses, browser details, and cookies used to operate and secure the website and checkout.

How information is used
We use customer information to process orders, arrange shipping, provide digital purchases, communicate about orders, answer questions, handle returns, prevent fraud, and maintain required business records.

Service providers
Information needed to provide these services is shared with relevant providers, such as our website host, payment processors including Stripe, delivery carriers, and email services. These providers process information under their applicable terms and privacy policies.

We may also disclose information when legally required or where necessary to protect against fraud or misuse.

Payments
Payment details are entered through the payment provider’s checkout. Please do not send card numbers or security codes to our customer-service email.

Cookies
Cookies and similar technologies may support website functionality and checkout. You can manage cookies through your browser and any cookie controls available on the website. Blocking certain cookies may affect functionality.

Retention
We retain information for as long as reasonably needed to fulfill orders, provide support, and meet accounting, legal, and dispute-resolution requirements.

Your choices
Contact us to request access to, correction of, or deletion of your personal information. We will handle requests according to applicable law; some records may need to be retained.

If you receive promotional emails, you can unsubscribe using the instructions in the email or by contacting us.

Updates
We may update this policy to reflect changes in our practices. The current version will be posted on this page.

Contact
For privacy questions or requests:
hello.tracydigitalhq@gmail.com